Privacy Policy
Last updated: March 2026
Sell My Car Dundee (a brand operated by Grampian Car Buyers) is committed to protecting and respecting your privacy.
This policy (together with our Terms & Conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 2018 and UK GDPR, the data controller is Grampian Car Buyers of Enterprise Drive, Westhill Industrial Estate, Westhill, Aberdeenshire, AB32 6TQ.
Information We Collect From You
We will collect and process the following data about you:
- Information you give us. This is information about you that you give us by filling in forms on https://sellmycardundee.co.uk (our site) or by corresponding with us by email or otherwise. It includes information you provide when you request an instant vehicle valuation, submit photos, or contact us. The information you give us may include your name, email address, phone number, vehicle registration number, vehicle condition details, mileage, vehicle photos, and postcode.
- Information we collect about you. With regard to each of your visits to our site we will automatically collect technical information (including your IP address, browser type, operating system) and information about your visit (such as clickstream, page interaction, and response times).
- Information we receive from third parties. We work with vehicle valuation databases (such as UK Vehicle Data) to automatically retrieve make, model, year, and market valuation data matching your registration plate.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.
Uses Made of the Information
We use information held about you in the following ways:
- To provide you with an accurate online valuation and confirmed car purchase offer.
- To contact you by phone or email regarding your valuation, car collection logistics, and payout arrangements.
- To administer our site and for internal operations including troubleshooting, data analysis, research, and keeping our site safe and secure.
- To measure and understand the effectiveness of advertising served to you and others.
Disclosure of Your Information
We will never sell your personal information to third parties. We may share your information with selected third parties including analytics providers, secure file hosting services (e.g. Cloudinary for vehicle photo uploads), CRM tracking providers, and transport collection partners when necessary to fulfil our services.
Where We Store Your Personal Data
All information you provide to us is stored securely on protected servers. Transmission of information via the internet is performed using SSL encryption. We retain personal data for as long as necessary to complete your valuation and vehicle sale, or up to 7 years where required for accounting and tax compliance.
Your Rights
Under UK GDPR and the Data Protection Act 2018, you have the right to request access to, correction of, or erasure of your personal data held by us. You also have the right to object to or restrict processing. To exercise these rights, please contact us at info@sellmycardundee.co.uk.
Contact & Complaints
Questions, comments, and requests regarding this privacy policy should be addressed to info@sellmycardundee.co.uk or by post to Grampian Car Buyers, Enterprise Drive, Westhill Industrial Estate, Westhill, Aberdeenshire, AB32 6TQ.
If you have concerns about how we handle your data, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.